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Technical issues Technical issues
Technical issues
In-game issues In-game issues
In-game issues
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Payments/billing
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  1. Bloodhunt
  2. Bloodhunt

Bloodhunt

Sharkmob account

  • I receive Error 27 / Error 29 when I try to log in
  • How do I delete my Sharkmob account?
  • How do I change my in-game username/Sharkmob ID?
  • What is Sharkmob’s stance on cheating and misconduct?
  • How to make a ban appeal?
  • How to link my Steam/PS5 account to my Sharkmob account? 
See all 10 articles

Technical issues

  • How does cross-play work?
  • Error TC1002
  • Easy Anti-Cheat Launch Error: Failed to initialize the game launcher
  • How do I get my tech files?
  • My Game won't launch | Stuck on EAC loading screen
  • Launch Error: Failed to start the game (2)/ Launch Error (10011): Couldn't start the game
See all 11 articles

In-game issues

  • Performance Icons Explained
  • My game crashed, what should I do?
  • I am experiencing high ping, latency, or lag
  • Frequently Asked Questions (FAQ)
  • [PS5] Some players are unable to receive group invitations if they are in another Elysium
  • ERROR CODE: SRV: 00000005
See all 16 articles

Payments/billing

  • Error: Third party not enabled
  • Waiting for process in another window (Purchase failed)
  • I bought an item and would like a refund
  • Missing In-game Item purchased with In-Game Currency
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