I did not receive my Twitch Drops, what should I do next?

When will I receive my Twitch drops?

It takes up to 72 hours for the drops to appear in your in-game inventory after you claim them on Twitch.

 

I did not receive my Twitch drops, what should I do?

If you have not received your drops after 72 hours have passed, please try the following steps:

  • Go to Bloodhunt.com
  • Sign out and sign in to your account
  • Relaunch the game and log in to your account to check if the drops are there

If the items are still not in your inventory, you can contact our support team. Make sure to send the following with your message: your Sharkmob account's email, a screenshot of your Twitch drops screen, screenshots of the in-game wardrobe sections that are missing the cosmetics, as well as two screenshots from both websites (Twitch and Bloodhunt), showing that the accounts are linked.

 

We also encourage you to learn more about what Twitch Drops are and how can you redeem them by visiting our dedicated FAQ.

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