Warning! 28.04.2022
We are aware of a driver issue causing the game to crash on AMD GPUs. Make sure to follow the articles How do I update my GPU drivers? and Crash on AMD graphic cards to solve it!
What is this?
An Unreal Engine 4 crash followed by a certain error code is most often caused by an issue related to your GPU. Before you try anything else, you should look into addressing your GPU drivers and your OS version.
How do I solve this?
There are 4 steps that may solve these types of crashes:
-
-
Update your GPU drivers by visiting the official website for your GPU
You can have more information in this article: How do I update my GPU drivers? -
Verify the integrity of your game files
We have made a guide on how to do this. You can find it here: How do I verify the integrity of my Steam game files? - Update your OS to the latest version
- Restart your PC for the updates to take effect
-
Lastly, we recommend taking a look at the general crash guide
You can find that here: My game crashed, what should I do?
-
Update your GPU drivers by visiting the official website for your GPU
If the crash persists, you can contact our player support here. In your request, make sure to attach your Logs and Dxdiag file. We will be glad to help!