What is this?
When you launch the game, you are presented with a black screen. You can hear the tutorial in the background. Usually, ambient sounds of rain or just any sounds from within the game.
How do I solve this?
- Go to start or press the windows button
- Search for settings
- In the settings menu, click Apps
- Under Apps & Features click Optional features
- Click on Add a feature
- Search for "Windows media player" and "Media feature pack"
- Install both features.
- Once the install is done, restart your PC.
- Launch the game.
If this doesn't help you, it is good to try to force the game into windowed / full screen mode. You can do that by pressing Alt+Enter and see if the issue persists even in different view modes. An update of the GPU drivers can also serve as a possible workaround.