My screen is black, but I can hear sounds

What is this?

When you launch the game, you are presented with a black screen. You can hear the tutorial in the background. Usually, ambient sounds of rain or just any sounds from within the game.


How do I solve this?

To solve this, you have to install the Windows Media Player and Media Feature Pack.
Here's how:
  1. Go to start or press the windows button
  2. Search for settings
  3. In the settings menu, click Apps
  4. Under Apps & Features click Optional features
  5. Click on Add a feature
  6. Search for "Windows media player" and "Media feature pack"
  7. Install both features.
  8. Once the install is done, restart your PC.
  9. Launch the game.



Other solutions


If this doesn't help you, it is good to try to force the game into windowed / full screen mode. You can do that by pressing Alt+Enter and see if the issue persists even in different view modes.  An update of the GPU drivers can also serve as a possible workaround.


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