My screen is black, but I can hear sounds

What is this?

When you launch the game, you are presented with a black screen. You can hear the tutorial in the background. Usually, ambient sounds of rain or just any sounds from within the game.

 

How do I solve this?

To solve this, you have to install the Windows Media Player and Media Feature Pack.
Here's how:
  1. Go to start or press the windows button
  2. Search for settings
  3. In the settings menu, click Apps
  4. Under Apps & Features click Optional features
  5. Click on Add a feature
  6. Search for "Windows media player" and "Media feature pack"
  7. Install both features.
  8. Once the install is done, restart your PC.
  9. Launch the game.

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Other solutions

 

If this doesn't help you, it is good to try to force the game into windowed / full screen mode. You can do that by pressing Alt+Enter and see if the issue persists even in different view modes.  An update of the GPU drivers can also serve as a possible workaround.

 

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