My game crashed, what should I do?

If your game crashes on startup:

  • Launch the game in DX11 Compatibility mode.
    • Launch the game from the steam library
    • In the pop-up select: "Play in DX11 Compatibility mode"
    • Click "Play"

  • Verify integrity of game files.
    • We've made a guide on how to do this. Find it by clicking the link here.

  • Force the Randomization for Images:
    • Open Windows security (It is the Shield icon in your Taskbar)
    • Click App & Browser control
    • Click Exploit Protection Settings
    • Change "Force randomization for images" to OFF by Default
    • Restart your PC and launch the game

  • Are you using Rivatuner?
    • Disabling Rivatuner has previously solved many crashes on startup.
    • Relaunch Bloodhunt after disabling Rivatuner.

  • Are you using MSI Afterburner?
    • Disabling MSI Afterburner has also previously solved many crashes on startup.
    • Relaunch Bloodhunt after disabling MSI Afterburner.

 

Special Case: If a UE4-Crash Window opens after crash, make sure to also click on the "send" button to submit the crash report. This really helps the development team to investigate further.

 

 

I have tried the above mentioned solutions, my game still crashes.

If nothing helped, we welcome you to reach out to our support team by submitting a request.

Make sure you attach your logs when you contact Player Support. It will speed up the process of getting the right help and potential workarounds.

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