Early Access (FAQ)

 

We hope this section answers any questions you might have about our Early Access. If you still have any questions, feel free to reach out to our Player Support or our Discord channel.

 

When is the Early Access?
The game will be available for Early Access on 7 September 2021.

How can I join the Early Access?

This is a free-to-play, open to all Early Access and will be available for everyone – even without an invite or specific early access key.

Why Early Access?

Early Access will help us to stress test our servers and systems to the maximum.

After the first week, once we are confident about our infrastructure, we will run a one-day maintenance and then release our first Battle Pass which will help us to try out our progression and other systems related to this. 

The early access will be key to continue optimizing the experience, while at the same time offering you all another chance to enjoy Bloodhunt.

Anything I should be aware of during the Early Access?

The dates to remember are: 

  • Network testing: 7–13 September
  • Maintenance: 14 September
  • Game Servers go live again: 15 September.

Can I stream the game during the Early Access?
Yes, absolutely! Stream it and tweet about it to your heart’s content… we want to hear it all.

What languages can I get support in?

Feel free contact our Player Support team to provide feedback, get technical help or find the answers to any other game-related questions. However, please be aware that we currently only offer support in the languages mentioned below.


Support languages:

  • English
  • German
  • French
  • Spanish
  • Italian
  • Polish
  • Russian
  • Brazilian Portuguese
  • Chinese
  • Korean
  • Japanese

Is there live chat support?

Yes! The live chat is available through the widget on Sharkmob Support. The schedule for live chat is shared below and is available Monday to Sunday:

 

Schedule:

English:

24/7

German:

13:00 – 22:00 CEST

French:

13:00 – 22:00 CEST

Spanish:

13:00 – 22:00 CEST

Italian:

13:00 – 22:00 CEST

Polish:

13:00 – 22:00 CEST

Russian:

13:00 – 22:00 MSK

Brazilian Portuguese:

13:00 – 22:00 BRT

Chinese:

13:00 – 22:00 CST

Korean:

13:00 – 22:00 KST

Japanese:

13:00 – 22:00 JST

 

If the chat is unavailable or if you experience long waiting times, you can also submit a request and our Support Agents will respond as soon as they are available.

We would also like to invite you to join our Discord channel. Sometimes you may be able to get the answers there through our community.

Can I play with my friends?
Yes! Playing with your friends was something you all requested during the Closed Alpha test, and it was always part of the plan for Bloodhunt. In this Early Access, we have enabled the feature. So, feel free to invite your friends to dominate the streets of Prague together.

Will the progress I make during the Early Access be carried over to the final game?
Yes! Unlike the Closed Alpha, all player progression, including items purchased with Tokens and items achieved using the Battle Pass will carry over to the full release.

How do I report a bug or provide feedback?
You can provide feedback via our Discord channel or by submitting a request to our Player Support. Your feedback is very important and will help us shape the game before launch. Whatever experience you have, both good or bad, please be sure to share it with us.

What are the minimum PC specifications required to play Bloodhunt?

You can find the specifications here: Bloodhunt PC specifications

Can I use a game controller to play the Bloodhunt during the Early Access?

Yes, early access will support controller play.

 

 
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