I forgot my password to my Sharkmob Account

I have forgotten my password

To recover your account:

  1. Go to Bloodhunt.com
  2. Click Sign In
    • On the sign in page, click on Lost your password
  3. Input your email address that you used to create your account.
    • Click submit
  4. Input your new password in the "Password" field
  5. Retype the same new password again in the "Confirm new password" field.
    • Click submit
  6. A new window will appear, asking for a 5-digit code to authenticate your password change.
  7. The 5-digit code has been sent to your email. 
    • Input the 5 digit code on the website and click submit
  8. If successful it will say "Your password has been successfully reset"
  9. Go to bloodhunt.com and log in with your new password.

If you experience any issues resetting your password, you are always welcome to reach out to our support agents by submitting a request.

 

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