How can I create a DxDiag file?

In some cases, our Support Agents may ask you to provide them with a DXDiag file to help them diagnose and troubleshoot your technical issue.

1. 1. If you are running Windows 7 or higher, go to your TaskBar.
   2. Click Start.
   3. Click Run. (Or press the windows button + R on your keyboard)
   4. In the pop-up window enter DxDiag and click OK.
   5. In the new pop-up click Yes
   6. The DirectX Diagnostic Tool pop-up window should appear.
   7. Click Save all information.
   8. A "Save As" window should open.
   9. Click Save. (The file should be saved to your desktop as DxDiag.txt)
   10. Exit the DirectX Diagnostic Tool.