I am experiencing high ping, latency, or lag

What is this?

There are many factors besides internet connection that can affect your ping in Bloodhunt.
If you are seeing any of the icons below in-game, you can use this article to solve the most common issues.
The icons relevant for connection issues are shown below.

PerformanceIndicator_Latency_varitation.png PerformanceIndicator_Latency.png PerformanceIndicator_ServerPerformance.png PerformanceIndicator_RefreshRate.png PerformanceIndicator_PackageLoss.png
LATENCY VARIATION LATENCY SERVER FPS REFRESH RATE PACKET LOSS

 

To read more about what each icon specifically means, we have created a short guide for you here: Performance Icons Explained

There are so many things that can impact your connection. Below we have gathered some of the most common causes for unstable connections and we highly encourage to try these steps, before you reach out to our support for additional help.

 

How can I solve this?

1. Restart your router.

Often the simple solution is the best one. Turning your router off for a few seconds and turning it back on will often solve a lot common issues.

 

2. Connect to your internet via ethernet cable

When playing online games, we always recommend playing from a wired connection instead of your Wi-Fi. Wi-Fi connections are often slower than a wired connection as the signal often needs to pass through walls and other electronic devices in your house.

 

3. Bring your PC and Wireless router closer together

If it is not possible to connect to your router using a wired connection as mentioned above, we recommend moving your router as close to your PC as possible.

 

4. Close down background activity that may consume your bandwidth

If you have an open internet browser while gaming, it may be consuming your bandwidth. You can easily see which processes are running in your background by accessing Task Manager.

      1. Press Ctrl + Shift + Esc keys together
      2. Click on the Processes tab.
      3. Select one unnecessary process at a time and click the End Process option to close it down.

Note: Only close processes that you know are safe to close

 

5. Limit the number of devices connected to your internet.

Disconnect the devices (mobile phone, TV, other PCs, etc.) that you are not currently using and do not need to be connected to the Wi-Fi.

 

I have tried everything! What now?

If you have tried all of the above and you are still experiencing connection issues we recommend contacting your ISP (Internet service provider) and ask them to verify your connection. It may be possible that there is a outage or that you simply have to upgrade your bandwidth.

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