My account has been banned

 

Why am I banned?

There are two reasons as to why your account may have been banned:

  1. Profanity Ban
  2. Anti-Cheat Ban
Profanity Ban Anti-Cheat Ban

Profanity Ban happens in cases of inappropriate usernames, curse words, or other uses of offensive language.

It also covers the other disciplinary actions, such as chat room spam, being impolite, rude, culturally offensive or similar actions that breaks the game rules.

These types of suspension will generally not be lifted or adjusted.
However, if you feel you received an inappropriate penalty, reach out to Player Support to discuss it.

Keep in mind though, that if the ban is in violation of the game rules it will not be lifted.

 

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