Frequently Asked Questions (FAQ)

We hope this section answers any questions you might have about Bloodhunt. If you still have any questions, feel free to reach out on our Discord channel. 

General questions about the game:

What kind of game is Bloodhunt?
Bloodhunt is a third-person, free-to-play, battle royale game set in the Vampire: The Masquerade universe. You will battle players and AI enemies as you fight to become the last vampire standing in the Old Town of Prague.
What is the story behind Bloodhunt?

Long-smoldering tensions between rival vampire sects have erupted into open conflict across the rooftops and in the streets of Prague, while vampire hunters of the Second Inquisition capitalize on the chaos in an attempt to eradicate both factions.

You must rely on supernatural powers, ranged and melee weapons, and wits to dominate the night and restore the masquerade.
Is this really a Vampire: The Masquerade game? What about the masquerade?
Yes, it is – and the masquerade is a very important aspect of it, as it should be!

The entire match session revolves around killing all anarchs, to restore the masquerade. The masquerade also functions as an important game mechanic, where revealing your true nature to the civilians trapped within the lockdown area will expose your location to enemies.
Who is the developer and publisher of the game?
Bloodhunt is developed and published by Sharkmob, with studios in both London (UK) and Malmö (Sweden) which were founded by veteran developers with titles such as The Division, Far Cry, Battlefield, and Hitman under their belts.
When did Bloodhunt release?
Bloodhunt released on April 27, 2022 on both PlayStation®5 and PC.
What platforms is the game available on?

The full release of Bloodhunt is available on Steam and PS5.

How much does Bloodhunt cost?

The game is free to download and play. In-game cosmetic items will be available for optional purchase.
There are no pay-to-win progression mechanics.

What game modes are available in the game?

Bloodhunt currently features the following game modes: Solo Bloodhunt, Duos Battle Royale, Trios Battle Royale, and Trios Team Deathmatch. We also have a Solo Tutorial mode, where you can practice traversal and try out different weapons. Depending on the mode, up to 42 players can play together.

All modes might not be available at all times. Most of the modes have bot backfilling, which should allow for faster matchmaking times.

You can read more about the game modes here:
Ranked mode and Bloodhunt mode (Ranked mode is currently disabled)
Team Deathmatch

How and when can I contact Player Support?
You can always reach out to Player Support by submitting a request. Visit Sharkmob Support.

Sharkmob Player Support is available Monday through Friday from 09:00 to 18:00 CET (00:00 - 09:00 PT/04:00 - 13:00 ET).

Our support team will be unavailable on December 4th, 12th, 17th, 24th, 25th, and 26th, as well as January 1st. Please expect a delay in our reply. We appreciate your patience and will get back to you as soon as possible.

If the chat is unavailable or if you experience long waiting times, you can also submit a request and our Support Agents will respond as soon as they are available.

Additionally, for immediate guidance or to browse frequently asked questions, visit our Help Center.
Our support team will be unavailable on December 4th, 12th, 17th, 24th, 25th, and 26th, as well as January 1st. Please expect a delay in our reply. We appreciate your patience and will get back to you as soon as possible. Additionally, for immediate guidance or to browse frequently asked questions, visit our Help Center.
Sharkmob Player Support is available Monday through Friday from 09:00 to 18:00 CET (00:00 - 09:00 PT/04:00 - 13:00 ET)

We would also like to invite you to join our Discord channel. Sometimes you may be able to get the answers there through our great community.
How does matchmaking work in Bloodhunt?
Ideally, every match will involve players who share a similar skill level. With the addition of bot backfilling, certain modes (Solo and Duo) matches will also involve bots.

Currently, matchmaking is based on ELO in order to create fair matches and focus on regional servers. Players with mid-range and low ELO will face relatively more human players than bots. Since there are fewer players with an ELO of more than 2200, they will end up against each other.
How does the new trios matchmaking work?
The new Trios matchmaking prioritizes matches fully consisting of human players up until the 8th minute of looking for a game. If the matchmaking goes above that, bot backfill is activated in order to avoid excess queue times. Human teams are not backfilled by bots.

There are some nuances to this rule. In order to understand them, we need to make an important clarification of the term “queue”. In Bloodhunt and many other games, queues are not individual, but collective.

When a player clicks “Play”, they create a new collective queue; if 30 seconds later another player clicks “Play”, they do not create a new queue. Instead, they join the already-created queue until it is ready to start a match.

With this in mind, let’s look at a few exceptions you might run into:

1. 29 players queued for 7 minutes. If a premade group of 3 players then start queuing, the matchmaker takes out 2 individual players of the 29, adds the new 3 and creates a game. The 2 individual players are then sent to a new queue and prioritized in it; this might lead to a queue time of more than 8 minutes for them.

2. 29 players queued for 7 minutes. If an individual player then starts queueing, they are added to a team of 2 and the game starts almost immediately.

3. 27 players (9 coteries of 3 players) queued for 7 minutes. An individual players joins the queue, but the matchmaking hits 8 minutes. The individual player is taken to a new queue, and the matchmaker adds a coterie of 3 bots to start a game in the original queue. This might lead to a queue time of more than 8 minutes for that player.

4. 27 PC players (9 coteries of 3 players) queued for 7 minutes. A coterie of 2 PC players, and a separate individual PSN player join the queue. Since PSN and PC players cannot be put in the same team, once the matchmaking hits 8 minutes, a team of 3 bots is added to the original queue and a game is started. The 2 PC players and the PSN player are then prioritized for the next queue in separate parties. This might lead to a queue time of more than 8 minutes for them.
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